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  • Are your treatments safe?
    Yes, all our treatments are performed by our highly qualified Prescribing Pharmacist who has been trained at industry leading aesthetics training providers, Derma Medical and Harley Academy. We use only industry leading products and the latest technology to ensure the highest standards of safety and efficacy.
  • How do I know which treatment is right for me?
    During your initial consultation, our specialists will assess your skin type, discuss your concerns, and your desired outcomes. Based on this assessment, we will recommend the most suitable treatment options for you.
  • Do you offer treatments for all age groups?
    All of our treatments are only suitable for over 18s. If you are lucky enough to look younger than 18, we may ask you for some proof of age before we can administer the treatment.
  • How do I book an appointment?
    The best way to book an appointment is by using our online booking system. Simply click on the link in our website or Instagram page and select the best time for you. We recommend booking in advance to secure your preferred date and time.
  • Do you have a cancellation policy?
    Yes, we kindly request that you cancel or reschedule at least 48 hours in advance. This allows us to manage our appointment schedule more effectively and accommodate other patients.
  • Can I schedule a consultation without committing to a treatment?
    Absolutely. We encourage an initial consultation to discuss your goals and concerns, and to tailor a treatment plan that suits your needs, with no obligation to proceed with treatment.
  • What should I expect during my first visit?
    Your first visit will begin with a detailed consultation to understand your aesthetic goals and medical history. This is followed by a skin analysis and a discussion of recommended treatment plans. If you have booked a treatment, we can proceed with the treatment or you can change to another treatment that we may have discussed as part of your treatment plan.
  • How long do treatment results last?
    The duration of results varies depending on the treatment. For instance, results from anti-wrinkle injections can last between 3-6 months, while effects from fillers can last up to 12-18 months. Maintenance sessions are recommended to sustain results.
  • Are there any side effects?
    Minor side effects such as swelling, redness, and bruising are common with injectable treatments but typically subside within a few days. We provide detailed aftercare instructions to help manage any side effects.
  • Can I return to work after my treatment?
    Most of our treatments require minimal to no downtime. You can usually return to work and other daily activities immediately after your procedure. However, specific aftercare instructions will be provided based on the treatment you receive to ensure optimal results.
  • What are the post-treatment restrictions?
    Depending on the treatment, we may advise avoiding direct sunlight, high temperatures (like saunas or hot yoga), and strenuous exercise for a few days to ensure the best results and to minimise swelling and bruising.
  • Do I have to pay in advance?
    A £25 deposit is required to book any of our treatments. This is deducted from the cost of the treatment on the day of the appointment. The full payment will be made at the end of your appointment.
  • What are your payment options?
    We accept cash, credit/debit cards, or bank transfers.
  • Do you offer financing options for treatments?
    Unfortunately not yet.

SKIN STORY CLINIC

Operating Hours:

Tue: 09:00am - 5:00pm

Wed: 09:00 - 2:00pm

Fri: 09:00 - 2:00pm

Sat: 8.30am - 1:00pm

Locations:

​​​The Physio Centre

David Lloyd Chigwell

48 Roading Lane

Buckhurst Hill

IG9 6BJ 

​​​Lily House 

11 The Shrubberies
George Lane, 

South Woodford

E18 1BD 

Contact:

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© 2024 Skin Story Clinic

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